Privacy Policy

This Privacy Policy explains how information is requested and used when you visit the Polaris Dentistry website or use its online inquiry features. “We,” “us,” and “our” refer to Polaris Dentistry in Sachse, Texas.

This policy addresses website interactions. It does not replace the separate Notice of Privacy Practices that explains the use and disclosure of protected health information in connection with dental care. Please contact our office for the notice that applies to your patient records.

You can browse our informational pages without completing an appointment request. If you choose to use a contact or booking feature, the information requested may include your name, phone number, email address, preferred contact method, service of interest, and reason for contacting us. A separate booking service may request additional information under its own privacy policy.

Please provide only the information needed for your inquiry. Do not send medical records, Social Security numbers, payment card details, or other sensitive information through general website contact fields. Call our office to ask how to provide information needed for your care.

Information provided for an inquiry is intended to help us:

• Respond to your questions about the practice and its services.
• Discuss appointment requests and contact you using the details you provide.
• Route your inquiry to the appropriate office team member.

Website service providers also process technical information to deliver pages, display embedded features, and help detect automated or abusive activity. An appointment request is not a confirmed appointment; please wait for confirmation from the office or booking service.

When your browser connects to this website or an embedded service, technical information such as your IP address, browser type, device information, and the requested page may be available to the hosting or service provider. Providers may process this information to deliver and protect their services, as described in their privacy policies.

The accessibility menu stores your chosen preferences in your browser’s local storage so they can be applied on later visits. You can clear them by choosing “Reset accessibility preferences” in the menu or by clearing this website’s stored data in your browser.

You can manage cookies and other site data through your browser settings. Blocking third-party content may affect embedded maps or spam protection. The website configuration described by this policy does not currently activate Google Analytics or Google Tag Manager. This policy should be updated if new tracking or advertising features are introduced.

Some website features are supplied by other companies. Information handled by these services may be subject to their own privacy policies and settings.

• Contact forms and spam protection: When online contact submissions are available, the form is designed to route inquiries through Gargle’s forms service. Cloudflare Turnstile supplies the spam check and may process technical information about your browser and interaction with the website. Read the Cloudflare Privacy Policy (opens in a new tab).
• Maps and fonts: The website loads Google fonts and includes an embedded Google map. These connections can provide technical information to Google. Read the Google Privacy Policy (opens in a new tab).
• Online booking: Our booking links open FlexBook. Information you enter there is handled through that service. Review its privacy information before completing a booking request.
• Social media and reviews: Links to Facebook, Instagram, and Google open external websites. Your activity on those websites is subject to their policies and your account settings. Avoid including private health information in public reviews or comments.

Information may also need to be disclosed when required by applicable law or a valid legal process. This website policy does not authorize uses or disclosures of patient records beyond those permitted by applicable law.

You may call our office instead of using an online form or third-party booking service. If you contact us online, use an email address or phone number where you are comfortable receiving a response. Let the office know if your contact details or communication preferences change.

Contact us to ask about information you have provided, request a correction, or discuss an access or deletion request. Available rights and any limits depend on the information involved and applicable law. Dental records may be subject to separate requirements. The office may need to verify your identity or authority before discussing personal information.

No method of internet transmission or electronic storage can be guaranteed completely secure. Limit the personal information you include in general inquiries, and contact the office if you believe information was sent to us in error or you have a security concern.

Retention requirements can differ for appointment inquiries, technical service data, and patient records. Contact our office for information about retention and deletion of information you have provided. Third-party providers describe their own retention practices in their privacy policies; this policy does not promise immediate deletion of information or patient records.

Parents or legal guardians should handle online appointment inquiries for children. Children should not submit personal or health information through general website contact fields. If you believe a child has submitted information without appropriate permission, contact our office so the matter can be reviewed.

This policy may be revised to reflect changes in website features, information practices, or applicable requirements. The updated version and its revision date will appear on this page. Please review it when using our online services.

For privacy questions, information requests, or concerns, call the office or write to Polaris Dentistry at the address below. Ask that your inquiry be directed to the person responsible for privacy matters.

Existing patients and privacy inquiries: (469) 498-0350
New patient appointments: (469) 210-1479

Please do not include sensitive health information in a general privacy inquiry. Our office can explain how to submit information through an appropriate channel.